For the first time in paperback, international expert and consultant David Maister offers a brilliant and accessible guide to every management issue at play in professional firms. Professional firms differ from other business enterprises in two distinct ways: first, they provide highly customized services and thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalized, involving the skills of individuals. Such firms must therefore compete not only for clients but also for talented professionals. Drawing on more than ten years of research and consulting to these unique and creative companies, David Maister explores issues ranging from marketing and business development to multinational strategies, human resources policies to profit improvement, strategic planning to effective leadership. While these issues can be complex. Maister simplifies them by recognizing that ´´every professional service firm in the world, regardless of size, specific profession, or country of operation, has the same mission statement: outstanding service to clients, satisfying careers for its people, and financial success for its owners.´´
Wouldn´t it be great if there were a statistics book that made histograms, probability distributions, and chi square analysis more enjoyable than going to the dentist? Head First Statistics brings this typically dry subject to life, teaching you everything you want and need to know about statistics through engaging, interactive, and thought-provoking material, full of puzzles, stories, quizzes, visual aids, and real-world examples. Whether you´re a student, a professional, or just curious about statistical analysis, Head First´s brain-friendly formula helps you get a firm grasp of statistics so you can understand key points and actually use them. Learn to present data visually with charts and plots; discover the difference between taking the average with mean, median, and mode, and why it´s important; learn how to calculate probability and expectation; and much more. Head First Statistics is ideal for high school and college students taking statistics and satisfies the requirements for passing the College Board´s Advanced Placement (AP) Statistics Exam. With this book, you´ll: * Study the full range of topics covered in first-year statistics * Tackle tough statistical concepts using Head First´s dynamic, visually rich format proven to stimulate learning and help you retain knowledge * Explore real-world scenarios, ranging from casino gambling to prescription drug testing, to bring statistical principles to life * Discover how to measure spread, calculate odds through probability, and understand the normal, binomial, geometric, and Poisson distributions * Conduct sampling, use correlation and regression, do hypothesis testing, perform chi square analysis, and more Before you know it, you´ll not only have mastered statistics, you´ll also see how they work in the real world. Head First Statistics will help you pass your statistics course, and give you a firm understanding of the subject so you can apply the knowledge throughout your life.
Careful attention is paid to the presentation of the basic theory. - Enhanced sections throughout text provide much firmer foundation than the first edition. - Literature citations are given throughout for reference to additional material. Eine ausgewogene, seit langem bewährte Einführung in die Behandlung von Transportphänomenen, jetzt in der 2. überarbeiteten Auflage! Stoff-, Impuls- und Energietransport werden in drei verschiedenen Maßstäben behandelt: auf molekularem, mikroskopischem und makroskopischem Niveau. Im Vergleich zur ersten Auflage wurde die Präsentation des Stoffes verbessert und im Detail aktualisiert. Zahlreiche Referenzen erleichtern den Einstieg in die weiterführende Fachliteratur.
This eBook has been formatted to the highest digital standards and adjusted for readability on all devices. In The Expressman and the Detective Allan Pinkerton tells how his relatively small P.I. firm succeeded in this first big case. Tens of thousands of dollars had gone missing. The suspect was too smart for the police so the robbed company asked Pinkerton to step in. Nine detectives worked this case for ten months. The suspect did take them on a very long chase. Some of the detective travelled miles and miles following the suspect while others followed his wife.
Special Collectors´ Edition lovingly restored to its original stunning design. When signs appear that a comet is heading towards their beloved Moominvalley, Moomin and his friend Sniff set sail to consult with the professors in the distant Lonely Mountains. Their journey is full of adventures and narrow escapes; from crocodiles, giant lizards, eagles and the like, but new friends - soon to become firm friends - help lighten the way. In this first and most exciting Moomin novel, we meet the wandering Snufkin, the fascinating Snork Maiden and her brother the Snork as they join Moomin in his race to get home to Moominmamma before the comet crashes.
In this book Rajneesh Narula examines the interdependence of globalization and technological innovation at two levels: first, between locations, by examining the role of cross-border initiatives in the innovation process; second, between corporate entities, by studying the dynamics of inter-firm R&D collaboration.
We´re the D´Artigo sisters: savvy half-human, half-Fae operatives for the Otherworld Intelligence Agency. My sister Camille is a wicked-good witch with three gorgeous husbands. Menolly is a vampire married to a werepuma. And me? I´m Delilah, a two-faced werecat and a Death Maiden. While the war in Otherworld is expanding, so is my newly renamed PI business. And my next case is about to make life very interesting... While waiting for Shadow Wing´s next move, I decide to revamp my ragtag PI agency into the Cat´s Eye Investigations firm. My first client turns out to be our cousin Daniel. During the grand reopening for the Wayfarer, he shows up while being chased by a rampaging ghost. Daniel has procured a rare and valuable sword, and a ring of ghostly warriors comes attached to it. Protectors of the soul trapped within it, the spirits are out to stop anybody who threatens the weapon. As my sisters and I unravel the history of the sword, we quickly realize that the entity locked within the blade is a dangerous king from times gone by?and he´s about to break free and try to recover his crown...
With a new title (following the successful first edition of Nations and Firms in the Global Economy), this second edition undergraduate textbook combines the dual perspectives of international economics and international business, providing a complete overview of the changing role of nations and firms in the global economy. International Economics and Business covers the key concepts typically included in an introductory course on the global economy, supported by contemporary case studies from the international business world. The result is a practical guide to the world economy for undergraduate students in economics and business, also suitable for students in other social science disciplines. Updated to include the latest theoretical insights, data and case studies, with online quizzes, data exercises and additional reading, International Economics and Business is a lively and engaging textbook providing a complete and practical understanding of international economics and globalization through a uniquely integrated lens.
A ruined city of the future lives in fear of a despotic, gigantic flying bear driven mad by the tortures inflicted on him by a mysterious biotech firm. A scavenger, Rachel, finds a creature entangled in his fur. She names it Borne. At first, Borne looks like nothing at all - a green lump that might be a discard. But nothing is quite the way it seems: not the past, not the present, not the future