For the first time in paperback, international expert and consultant David Maister offers a brilliant and accessible guide to every management issue at play in professional firms. Professional firms differ from other business enterprises in two distinct ways: first, they provide highly customized services and thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalized, involving the skills of individuals. Such firms must therefore compete not only for clients but also for talented professionals. Drawing on more than ten years of research and consulting to these unique and creative companies, David Maister explores issues ranging from marketing and business development to multinational strategies, human resources policies to profit improvement, strategic planning to effective leadership. While these issues can be complex. Maister simplifies them by recognizing that ´´every professional service firm in the world, regardless of size, specific profession, or country of operation, has the same mission statement: outstanding service to clients, satisfying careers for its people, and financial success for its owners.´´
The definitive guide to management success for sole practitioners and leaders of small design firms Owning and operating a small architectural design firm can be challenging, with tight project deadlines, on-the-fly meetings, rush proposals, and fluctuating workloads as part of the firm´s day-to-day activities. To help small firm owners cope with the chaos and prepare for the unexpected, here is The Architect´s Guide to Small Firm Management, a no-nonsense guide to repurposing daily demands into workable, goal-directed solutions. Crucial topics such as self-aware leadership, people management, technology, financial health, scenario planning, sustainable practice, and future trends are examined using real-life case studies and business model paradigms. This definitive text explores the whole system experience of a small firm practice to deliver organizational strategies proven to keep a firm´s creative mission on a steady, productive path. The Architect´s Guide to Small Firm Management addresses how small firm owners can: * Deal effectively with unexpected circumstances and shifting work requirements * Meet the demands of the marketplace while creating a satisfying workplace * Set and achieve goals in an environment of constant change This book is a must-have for those facing the often harsh reality of managing small design firms in a difficult and changing economy. Entrepreneurial architects and designers will discover how to define their own personal and professional meanings of success, as well as how to refocus their business approach to replace long, unrewarding hours with manageable, satisfying ones.
Revitalize your architectural visualizations by bringing new levels of realism to them with an enhanced command of the mental ray toolset in 3ds Max. Full-color step-by-step tutorials give you a firm understanding of the processes and techniques needed to create impressive interior and exterior visualizations. You´ll learn how to prepare materials, light a daytime interior scene, use mr Physical Sky, and how to save time during complex renders. The companion website includes all of the tutorial files and sample files from the book.
In ´´True Professionalism, ´´ trusted business expert David Maister argues that providing the best and most efficient services to clients involves a personal commitment to self-improvement and meeting the needs of others. This invaluable guide book of insights and strategies is written for all professionals and firm leaders who wish to adhere to ethical, professional procedures, and make money while doing it.
A fascinating and authoritative portrait of the ´Big 4´ accounting firms: Deloitte, PricewaterhouseCoopers, Ernst & Young, KPMG. Essential reading for anyone perplexed or fascinated by professional services, or working in the industry, or contemplating joining or engaging a professional services firm. The history of the ´Big 4´ firms is one of triumphs and disasters, of pioneers and scoundrels. Today, the firms have an uncertain future - thanks to their push into China; their vulnerability to digital disruption and competition; and the hazards of providing traditional tax and audit services in a new era of transparency.
Takes a fresh approach to auditing and reflects the auditing approaches by the major international audit firms and the most recent International Financial Reporting Standards (IFRSs), International Standards on Auditing (ISAs), other IAASB standards and the IESBA Code of Ethics for Professional Accountants.
This handbook gives an overview of language for special purposes (LSP) in scientific, professional and other contexts, with particular focus on teaching and training. It provides insights into research paradigms, theories and methods while also highlighting the practical use of LSPs in concrete discourse situations. The volume is transdisciplinary oriented with a firm basis in the language sciences, including terminology, knowledge transfer, multilingual and cross-cultural exchange.